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Send Your First Message

Now that your WhatsApp account is connected, let's send a test message to make sure everything works.

Option 1 — Send via Live Chat​

  1. In the sidebar, click Live Chat.
  2. If you have no conversations yet, start one from another phone by sending a message to your connected Wabot number.
  3. Once the message arrives, click the thread.
  4. Type your reply and press Enter.

Option 2 — Send via Broadcast (Test Mode)​

  1. Click Broadcast → Create (or go to /dashboard/broadcast/new).
  2. Fill in the 3-step wizard:

Step 1 — Choose Audience​

  • Broadcast Name: e.g. "Test Message"
  • Choose Your Accounts: Pick Unofficial API or Official API
  • Select Accounts: Pick the connected account
  • Select Your Audience:
    • Contact Groups → select a Broadcast List, or
    • Segmented Subscriber → filter by behavior/profile
  • Include Lists / Groups: Choose a test audience containing only your own number.
  • Exclude Lists / Groups (Optional): Leave empty.

Step 2 — Create Message​

  • Write your message text.
  • Add media if needed (image, video, PDF).
  • Insert placeholders like {name} for personalization.
  • See the Live Preview panel on the right.

Step 3 — Set Schedule​

  • Send Now to dispatch immediately, or
  • Schedule for a future date and time.
  1. Click Continue at each step.
  2. Review and click Send.
  3. Check your phone — the message should arrive within seconds.

Option 3 — Send via the API​

If you want to trigger messages from your own code or webhook:

  1. Open CORE → REST API.
  2. Select the connected account that will send the message.
  3. Choose Send Text and copy the generated cURL sample.
  4. Replace only the example recipient and message with your controlled test values.
  5. Run the request from a secure server-side environment.

See REST API & OAuth for the full reference.

Troubleshooting​

Message didn't arrive​

  • Check the Queue Message page — is it stuck in Pending or Failed?
  • Verify the connected account is still Online in Accounts.
  • Make sure the recipient number is in international format without + (e.g. 60123456789).

Account shows "Disconnected"​

  • Go to Accounts and click Reconnect.
  • Re-scan the QR code from your phone.

"No WhatsApp accounts" error​

Next: Explore the Core Features →