WordPress Integration

Send WhatsApp notifications from your WordPress site — order alerts, form submissions, user registrations, and more.

Setup

1. In Wabot, go to Integrations → WordPress Plugin.
2. Open CORE → REST API, select the account that WordPress will use, and copy the required server-side credentials or endpoint sample.
3. In your WordPress admin:
   • Download and install the Wabot for WordPress plugin.
   • Go to Settings → Wabot.
   • Paste the required credentials in the plugin's secure server-side settings.
   • Select which events trigger WhatsApp messages:
     • WooCommerce: new order, processing, completed, refunded
     • Forms: Formidable Forms, Fluent Forms submissions
     • Users: new registration, password reset
4. Customize message templates using placeholders like {customer_name}, {order_id}, {total}.
5. Save.

WooCommerce Notifications

Common templates:

• New Order: "Hi {customer_name}, terima kasih! Pesanan #{order_id} berjumlah RM{total} telah diterima."
• Shipped: "Pesanan #{order_id} telah dihantar. Tracking: {tracking_number}"
• Completed: "Pesanan #{order_id} telah selesai. Terima kasih kerana membeli dengan kami!"

Form Submissions

For Formidable Forms or Fluent Forms:

1. Install the respective form plugin.
2. In the form settings, add a Wabot webhook action.
3. Map form fields to the message template.
4. Every submission triggers a WhatsApp message to the customer.

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See also: Integrations Overview · Webhooks & API